Editorial standards and complaints
Last updated 14 November 2026
How BimaPro reports the news, how we fix mistakes, how we handle paid content, and how to complain.
Accuracy and sources
Our reported stories are written or edited by a person. We check facts before publishing and give people and companies a fair chance to respond to serious claims about them.
We follow other news outlets, regulators and company announcements to find stories. When we report news first published elsewhere, we write it in our own words, name the original publisher and link to their report. We do not copy other publishers' headlines, articles or photographs.
AI-written briefs
To cover more of the insurance news across our regions, some short briefs are written automatically with AI. The AI is given only an item's headline, publisher and summary from a news feed, is told to use only those facts, and writes a new headline and a one- or two-sentence summary that links to the original report.
These briefs go live before an editor has read them, so each one says so on the page and is marked AI brief in story lists. Editors review them afterwards, correct or remove them, and the label comes off once an editor has reviewed a brief. Always check the original report before relying on a brief.
Corrections
When we get something wrong we correct it promptly and say so at the end of the story, with the date of the correction. We do not quietly change facts.
To report a mistake, email editor@bimapro.com with the story's link and what is wrong.
Sponsored content and advertising
Some stories are paid for by a company. Every one is marked Sponsored with the sponsor's name, both on the story and wherever it is listed. Sponsors do not influence our other reporting.
Advertisements are always labelled Advertisement. BimaPro does not sell insurance, compare policies or earn commission on any policy.
Complaints and grievance officer
If you have a complaint about something we published, contact our grievance officer:
- compliance@simsononline.com
- Publisher
- Simson Softwares Private Limited, India
Include the story's link and explain your complaint. We acknowledge every complaint within 24 hours and give a decision within 15 days, in line with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
See also: Privacy policy · About BimaPro